FAQ

Q1. Is this a Japanese company?

Yes.

Our business is operated by a Japanese-registered company with over 35 years of experience in Japan.

All vehicle sourcing, inspections, and export procedures are managed under Japanese responsibility.

Q2. Do you have stock vehicles?

No.

We operate on an order-based system, sourcing vehicles only after receiving your request.

This allows us to select vehicles that best match your budget and requirements.

Q3. How are vehicles sourced in Japan?

Vehicles are sourced through trusted Japanese auctions and partner networks.

We select vehicles based on condition, history, and market value.

Q4. Who supports me during the process?

You will be supported by Sri Lankan professionals who understand your language and local needs.

They work closely with our Japanese team to ensure clear communication throughout the process.

Q5. Who is responsible for export and documentation?

All export-related procedures, including inspections and documentation,

are handled under the responsibility of our Japanese company.

Q6. What happens after the vehicle arrives in Sri Lanka?

In Sri Lanka, vehicle delivery and registration are supported by our local company.

This ensures smooth handling of local procedures

while overall responsibility remains with our Japanese company.

Q7. Are the prices fixed?

No.

Prices shown on our website are reference prices only.

Final prices depend on auction results, vehicle condition, exchange rates, and shipping arrangements.

Q8. What payment methods are accepted?

Payment details are explained clearly during consultation.

We do not request unofficial or unclear payments, and all transactions are properly documented.

Q9. How long does the process take?

The timeline depends on vehicle availability and shipping schedules.

Your Sri Lankan support team will provide updates at each stage of the process.

Q10. What if I have questions or concerns?

You can contact us anytime via WhatsApp or email.

We aim to respond promptly and provide clear, honest information.

If you have any questions not covered here,

please feel free to contact us at any time.